AustralianHealthMall.com Review: An Illegal Pharmacy from the Russian Federation

What is Australian Health Mall?

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AustralianHealthMall.com is a reputable online pharmacy which claims to be one of the best pharmaceutical online companies in Australia. The store offers to buy cheap and legal medications. The pharmacy specializes in generic drugs at reasonable prices and secures the personal information of customers. The company boasts that on this website you can find the richest assortment of generic pills that are used to treat erectile dysfunction and other sexual disorders. Australian Health Mall has a personalized approach to every buyer, is ready to consult him at any time and solve all the problems related to the order. The seller does its best to improve the services offered. They also claim they care about the quality of all medications presented on the website so customers will not have to worry about the authenticity of health products that they order at this pharmacy. The store promises that user’ data and order’s details will never be shared with the third parties.

What Can You Buy Here?

The company has a rich assortment of medications you can buy online: both generic and brand-name pills. As they say, they work only with those manufacturers that produce only FDA approved drugs. The front page of the site presents all the drug categories available: Antibiotics, Antidepressants, Antiviral drugs, Sleep Pills, Blood Pressure, Cancer, Eye Care, General Health, Men’s Health, Pain Relief, Pets, Skin Care, Stomach, Stop Smoking, Vitamins, Weight Loss, Women’s Health, and some others:

drugs

The store specializes in drugs for erectile dysfunction treatment. The best-selling product of the pharmacy is Generic Viagra. The drug is available in several dosages: 25 mg, 50 mg, 100 mg, 200 mg. The remedy also comes in several forms – traditional tablets or gel capsules for a faster effect. There are even tablets with the same active substance that treat 2 sexual disorders at the same time: erectile dysfunction and premature ejaculation. So you can choose the medication based on your needs and preferences.

In addition to Viagra, Australian Pharmacy sells numerous pills for ED: Cialis, Viagra Super Active+, Levitra, Viagra Professional, Viagra Super Force, Cialis Super Active+, Propecia, Cialis Professional, Viagra Soft Tabs, Cialis Soft Tabs, VPXL, Malegra FXT (Sildenafil + Fluoxetine), T-Ject 60, Avodart, Kamagra Oral Jelly, Priligy, Kamagra, Black Cialis, Malegra DXT (Sildenafil + Duloxetine), Flomax, Cialis Jelly, Vega H Cream, Penis Growth Oil, Orgasm Enhancer, Silagra, Viagra Oral Jelly, Brand Cialis, Gold Viagra, Yagara (Herbal Viagra), Speman, Uroxatral, Red Viagra, Vriligy, Levitra Jelly, Levitra Professional, Avana (Generic Stendra), and many others.

The front page also lists other best-selling pills from this store: these are drugs for bacterial infections, hair loss, edema, heart failure, asthma, pyoderma, ovarian stimulation, depression, and so on:

pills

Australian Health Mall mentions that they have a much broader selection of drugs than those listed on the website. In case the customer is not able to find the necessary drugs, he can email the store and specify the products that aren’t available on the website and the store will try to replenish the drug categories. They try to do their best to expand the assortment of available drugs and always appreciate customers’ help.

viagra and cialis

Since the store has a very rich range of medications for different diseases and conditions, I give the store 5 stars out of 5 for this unit.

Price Policy

The pharmacy guarantees the lowest prices you can find in the online pharmaceutical market. According to the store, they attract more and more customers and make them return.

The main page presents the drugs for erectile dysfunction with the best prices online: generic Viagra for $0,86, generic Cialis for $1,99, Viagra Super Active for $2,55, generic Levitra for $2,02.

prices

These are not the lowest process you can find online but they are affordable. You can save money since most of the products are offered with the reduced shipping rates or with a free shipping!

Besides, the pharmacy promises to add 4 free bonus pills for every order, which makes the prices more beneficial.

Due to a reasonable price policy, Australian Pharmacy receives 4 stars out of 5.

Shipping Terms

The pharmacy delivers medications worldwide. The duration of delivery depends on the shipping method chosen. Usually, the parcel is delivered within 8-21 days. The store explains why It takes so long: many customers live outside Australia. Customers from Australia received the medications quicker.

shipping

Australian Health Mall gives its customers an opportunity to get free delivery, order insurance, and other useful services. If you order exceeds $150, you can choose one of the two shipping options: Express Courier and Regular Airmail.

shipping options

The latter delivers drugs within 2-3 weeks, though sometimes the parcels are delivered in a shorter time. Express Courier delivery takes only 8-14 business days but this delivery option is available for the Australians only. Generally, there are no delays or they occur because of customs. Both shipping options require the buyer to sign the receipt. The signature proves the fact that the medications are received.

If the medication is not delivered within the specified time, you need to inform the customer support and they will provide you with the detailed information and a possible cause of the delay. However, they happen rarely and you may last one day or two.

After you ordered the drugs, Australian Pharmacy will leave the parcel unmarked during the delivery. No one will learn what you have ordered.

If a customer received damaged drugs, he needs to contact the pharmacy. The payment will be refunded or the drugs will be reshipped. For this, a customer will have to take pictures of the drugs and send it to the pharmacy via e-mail.

If a customer is not home when the drugs arrived, he will have to go to the nearest local office. He will receive a notification with the address of the office and instructions.

Bear in mind that once the order is placed and the medications are received, they cannot be returned to the pharmacy for any reason.

Here are the detailed description of the minimum order amount and available shipping options:

  • Free Regular Airmail (10-21 days) for all orders that equal or exceed $150.00;
  • Free Express Courier (Australian customers only) (8-14 days) for all orders that equal or exceed $300.00;
  • Free insurance (reshipment of the order if the delivery is failed) for all orders that equal or exceed $200.00

Let’s sum up: Australian Pharmacy offers 2 shipping options, the opportunity to get a free delivery for orders starting with $150. Unfortunately, there is a minimum order amount which you need to reach to get the medications delivered. The Express delivery is available to Australian customers only. I know that many online stores have a better shipping policy. For these reasons, the store receives 3 stars out of 5 for this unit.

Payment Options

The online pharmacy accepts 4 different payment options so customers may choose the preferred one: American Express, eCheck, Master Card, and Visa.

payment

They accept any type of credit card. Besides, the company mentions that all transactions are SSL-protected.

Australian Pharmacy does not accept Discover cards, flexible spending cards, health savings cards because their processing fees are very high.

Ordering drugs via this website, bear in mind that some international customers may be charged fees when they order goods from another country. To learn the details, you need to contact your credit card company.

Other online pharmacies accept more payment options, so this store receives 4 stars out of 5 for this unit.

Technical Characteristics of AustralianHealthMall.com

Checking Loading Speed

Page loading speed is an important component of the positive user experience, as well as one of the factors in ranking the site in search results. The truth is that today users do not want to wait for the page to load for more than 5 seconds. If the site does not load fast enough, its owner loses potential customers. When checking AustralianHealthMall.com with its PageSpeed Insights tool, I noticed that the indicators of optimization for both desktop and mobile versions of the site were unknown and the results of the website’s speed also leave much to be desired.

Below you can see the website’s loading speed indicators:

speed

The website receives 1,5 stars out of 5 for this unit.

Mobile Version

The website has a mobile version, which is nice since modern customers prefer to use their smartphones and tablets for accessing the pages of online stores. The website is well adapted for mobile buyers and looks a bit different: the main page contains only the most important information and special offers, the unimportant information is removed to other pages.

AustralianHealthMall.com has successfully passed a Mobile-Friendly test from Google:

mobile

The mobile version is functioning well, there are no errors, no scrolling. The website gets 5 stars for this unit.

Checking Encryption

The pharmacy boasts of using the latest technologies protecting the personal information of buyers from unauthorized access. The store promises to take much efforts to store these data in a secure place.

I noticed that the website has a minimal level of encryption: a 128-bit Secure Sockets Layer (SSL) provided by DigiCert Inc.:

secure

I would prefer to use the websites with a more advanced encryption such as 256-bit SSL. Another aspect that makes me worry is that the information about the website’s owner is not available in the address bar. Considering this, the pharmacy receives only 3 stars out of 5 for this unit. I recommend the website’s owner to upgrade the encryption of AustralianHealthMall.com to receive a higher score.

Protection from Viruses

The website is not protected from viruses, which makes ordering health product online insecure. Online pharmacies must use antivirus programs and do their best to protect buyers from unwanted and dangerous online threats: viruses, trojans, warms, and so on. For this reason, the online store receives the minimal score for this unit – 1 star out of 5.

The convenience of Ordering from AustralianHealthMall.com

It’s very convenient that users do not need to register on this website to start an ordering application.

order

Australian Pharmacy sells mostly generic drugs, so customers may search the items by their active ingredient. For this, they may use a search bar. In most cases, a search engine will give you the correct results.

As soon as you choose the medication, you need to specify the number of pills and then add it to the shopping cart. Then you should choose the suitable payment and delivery options. Then you will be transferred to the checkout page where you need to type in your credit card details. After that, wait for an email with confirmation of your order.

At AustralianHealthMall.com, you can cancel your order. However, you cannot do it if the order is already approved and shipped.

I also appreciate that the website offers an automatic refills option. All customers can opt for automatic refills of medications to make the ordering process faster. However, there are limitations: the maximum refill term in 1 year only.

I also like how the pharmacy arranged the information about each product. Look at it from the example of Levitra: you can see the dosage, the quantity, the price per item, the total price, savings and available bonuses (free shipping or free bonus pills):

levitra

In general, the website looks user-friendly. All drugs categories are presented on the main page and you can easily orient yourself on the site.

Good news! You can also select the necessary currency and language, however, the options are also limited:

currency and language

It’s easy to use the website but if you have any questions, you can always find answers in a detailed FAQ section: the store gives short and clear explanations and saves your time.

Australian pharmacy receives 5 stars for this unit.

Is AustralianHealthMall.com Legitimate?

The Rating on ScamAdviser

Scam Adviser is against this Australian pharmacy and gives it a 0% trust rating out of 100, which made me sad. The online verification tool was not able to reveal the popularity of the store. According to the analysis, the website is located in the USA but the owner country is the Russian Federation. Not a word was mentioned about Australia:

scam adviser

According to Scam Advisor, the website is relatively new – the domain age is 1 year and 285 days. Besides, the website was refreshed 3 months ago.

The service listed several alert results: email address of the site is a free one, the website may be related to several high-risk sites and is likely to be operating from a high-risk country.

For this unit, the online pharmacy receives 1 star out of 5.

Do We Need a Prescription?

Customers buying drugs via AustralianHealthMall.com are not required to provide a prescription but the pharmacy recommends them to consult a doctor first. Anyone can freely purchase medications online here, no matter potent or not. This way of selling drugs can’t be considered legitimate since the website offers too many RX drugs (especially, for asthma, cancer, diabetes, antibacterial infections). I can’t 100% trust this pharmacy since a non-prescription policy is widespread in rogue pharmacies. The store receives 1 star for this unit.

The Status on LegitScript

As I expected, Legit Script is also against this store. It gives a “ROGUE” status since Australian Pharmacy does not meet online pharmacy verification standards:

legit script

I suspect that this website might violate the laws of selling RX medications or has no license. For this reason, I give this store1 star for this unit.

AustralianHealthMall.com Reviews

Customer On-Site Reviews

The website’s front page presents 6 customer reviews that are purely positive. But the presence of only positive feedback can alert a customer.

reviews

I looked through these 6 reviews and figured out the top things people like about this pharmacy: quality drugs, a wide selection of drugs for all health conditions, reasonable prices, convenient payment options, complete confidentiality, safe and anonymous privacy policy, fast delivery, helpful customer support, perfect technical support.

Regretfully, these reviews are not dated and I have reasons to suspect that all these people are not real. No doubt, these positive testimonials were selected (or composed) by the website’s owner for the advertisement. Australian Health Mall receives 1 star out of 5 for this unit.

Reviews on Other Websites

Since I had doubts about the credibility of customer reviews placed on the own site of the pharmacy, I had to search for testimonials placed on independent online sources.

Unfortunately, Australian Pharmacy has not mentioned anywhere on the Internet. It seems suspicious that the company has not received a single review during 1,5 years. This may testify that the store is not popular or fake.

So customer reviews were not able to improve the reputation of the pharmacy. For this reason, I give this company 1 star for this unit.

AustralianHealthMall.com Coupon Code

As indicated on the website, the pharmacy regularly arranges numerous offers, coupons, and discounts. All of these can be found on the website. They say you can save up to 30% on your medications.

As we already mentioned, customers can get a free delivery on all orders starting with $150. If the order amount exceeds $400, a buyer gets a personalized discount. Even if customers placed such orders in the past, the pharmacy will still be happy to provide a discount. Right now, you can get generic Viagra and Cialis with a 10% discount by using a coupon code mentioned below:

coupon

You can easily apply a coupon code during checkout. For this, you need to enter it in “Your discount coupon section”. After that, the total order sum will be recalculated.
Since customers have an opportunity to save money, the pharmacy receives 5 stars for this unit.

Customer Support Service

Contact Information

Australian Health Mall provided the following contact information on the website: legal address 1822 BOULVAR DR., MONTREAL, RC B4U 5U2, CANADA. But is not clear to me why the address is Canadian if the pharmacy is located in Australia. Regretfully, I found no phone numbers on the site. An only email address was available:

email

Since the store provided a confusing conесе information, I give it 2 stars for this unit.

Ways to Get a Consultation

According to the website, the consultants of Australian Pharmacy are always ready to answer any customers’ questions about medications presented in the catalog. To ask a question, buyers may email the customer support. The store boasts of its highly qualified and experienced pharmacists who are able to provide a professional medical advice. Customers can contact them to discuss the choice of the drug, health condition, symptoms. The customer support team is available 24/7.

I decided to email the pharmacy to specify the location of the store since it was the main issue that interested me.

Regretfully, the answer did not come within 7 hours and I could not wait any longer. For this reason, the company receives 1 star for this unit.

Conclusion

I cannot recommend you to use the services of Australian Health Mall since I was not able to find any proof that this company is legal. At first sight, the pharmacy looks a good chose: a rich selection of drugs and acceptable prices. However, I am skeptical about the location of the company but Scam Adviser suggested that it’s operating from the Russian Federation. The store does not have any reviews on the net and its experience is too little. The trust rating of this online pharmacy is 2,6 stars out of 5.