• BmPharmacy.com

BmPharmacy.com Review: A Scam Website with a Long List of Complaints

What is BmPharmacy.com?

BM Pharmacy logo

BM Pharmacy is an International online pharmacy that sells generic and original medications. They claim to offer affordable generics of the famous branded drugs that are within globally recognized quality standards. With more than 200 thousand customers, this pharmacy strives to provide customers with only high-quality medications yet I found no information about the actual location of this pharmacy. The store started in 2007 but today is a ghost site without any goods in it. Although there is no notice of seizure or suspension from federal bureaus, this online pharmacy can be considered as closed but I was able to get some information about BM Pharmacy from website captures.

What Can You Buy Here?

Although the website is still online, there are no visible pharmaceutical products. The store is literally empty — you will find there no drugs for sale.
I have run through the whole website but there were no products in stock. The only information you can find on the site today is the discussion of the effectiveness of generic drugs and their similarity with famous branded pharmaceutical products. counterparts.

I found out that BM Pharmacy used to be a company selling both generic and brand-names.

The best-selling generics sold by this store are ED drugs but clients could also find here a rich assortment of drugs from other categories like Acne / Skin, Allergies, Anti-Depressants, Antibiotic / Infections, Arthritis / Gout, Asthma, Cancer, Diabetes, Digestive, Diuretic, Epilepsy / Bipolar, Eyes, General, Hair Health, Heart / Cholesterol, Herpes, Hormones, Hypertension, Migraine, Pain Control, Parkinsons / Alzheimers, Stop Smoking, Thyroid, Ulcers, Weight Loss, Women’s Health.


The online pharmacy offered various generics of famous ED medications with the active substances sildenafil, vardenafil, tadalafil, dapoxetine sold under the names Assorted Hard Pack, Combo His and Hers Pack, Sildenafil Citrate Cenforce, Assorted Lite Pack, Gel Caps, SX Oral Jellies, and others. Below you can see a variety of generics based on sildenafil:


I noticed that there were no branded ED drugs available at Bmpharmacy.com. The store’s favorite products were generics.
It’s nice that the pharmacy used to have a good selection of drugs for various diseases and medical conditions but since it has no items for sale today, I give 1 star for this unit.


The prices offered by BM Pharmacy were not as cheap as those offered by other Internet stores. I expected to find cheap drugs since the pharmacy specialized in generics, had the “lowest price guarantee”.

lowest prices

But it turned out that Tadalafil 100 pills of 20 mg were available for $150 ($1,5 per pill) while Sildenafil 200 pills of 100 mg were available for $249.50 ($1.3 per pill).


These prices do not seem beneficial and you can easily find cheaper drugs so I give 2 stars for this unit.

Shipping policy

BM Pharmacy used to ship drugs all over the world via EMS free of charge.


Orders were processed within 72 hours of being received by the company. It is not clear whether they provided Express Delivery or not – they only published a notice that customers should contact Customer Service for this information.

The information on the checkout page differed from that available in the FAQ page. It turned out that shipping cost was $35 for orders below 400 tabs and $65 for orders above 400 tabs! I have never come across such an expensive shipping fee. Who used the services of this pharmacy, I wonder?


According to the company, Us customers could expect their parcels to arrive on 10-14 working day while European customers had to wait up to 21 working days. If the package was incomplete or damaged upon delivery, customers could mail complaints to support@bmpharmacy.com

They also mentioned that all medications were packaged discreetly and their contents could not be identified. In some cases, BM Pharmacy agreed to reship the products.

Since the pharmacy provided a confusing information about shipping policy, I give 1 star for this unit.

Payment Options

The company offered limited payment options including direct bank transfer and eCheck.


Regretfully, BM Pharmacy did not offer any other payment options such as Paypal and credit cards, so I give only 2 stars for this unit.

Technical Characteristics

Loading Speed

I always check a website’s loading speed since I consider it to be a very relevant factor. Customers prefer to use quickly-loading websites and always return to them. If a website is loaded slowly, they will just find another online pharmacy.

I checked BmPharmacy.com loading speed using Google PageSpeed Insights, which identified the loading indicators of both desktop and mobile site versions. See the results below:

google speed

Regretfully, the page speed indicators for both site versions were unavailable while optimization indicators were very poor, which may result in an unsuccessful shopping process. The total score for this unit is 1 star.

Mobile Version

I checked the mobile version of BmPharmacy.com using Google Mobile-Friendly Test and it turned out that this site is not mobile-friendly:

mobile version

This means that it is inconvenient to use this website from smartphones and tablets since the pages are not optimized for a mobile audience. A mobile version must have a fast loading speed and convenient usability. I give 1 star for this unit.

Personal Data Protection

BM Pharmacy claims that their site is safe and reliable, however, I noticed that it’s not encrypted at all, which means that third parties may view the personal, financial and banking information you submit to this site:


Since the store has not provide any security to its customers, I give 1 stars out of 5 for this unit.


The website does not have an antivirus which means that BmPharmacy.com may have malware or malicious links, phishing, and other online dangers. This makes this site a VERY RISKY place to buy drugs so I give 1 star again.

The Convenience of Using BmPharmacy.com

Today you are not able to place an order via this website but I decided to check whether it was convenient before the online pharmacy closed. I noticed that customers could order drugs only after registration. To place an order, customers needed to find the desired drug using a search by name, search by letter or drug categories. After that customers chose the desired quantity of pill and clicked “Add to cart” button.

Bm Pharmacy indicated the price per unit and you could easily check your possible savings:


At the “Checkout” page customers needed to fill in the personal information including name, address, phone number, email. To finish an order, customers clicked “Submit transaction” button. If the order was accepted by BmPharmacy.com, a customer received an email notification.

Earlier, clients could check the status of their order on the website using the Order Status page.

The shopping process used to be simple and quick but registration required extra time and efforts. The store receives 3 stars out of 5 for this unit.

Is BmPharmacy.com Legit?

Rating from ScamAdviser.com

Scamadviser.com gave BmPharmacy.com a 0% trust rating and reported that it was a high-risk website.

scam adviser

Scam Adviser also mentioned that the site is hosted in Amsterdam, Netherlands, but it more likely from China. The online pharmacy has been threat listed.
The analysis results also revealed that the domain is up for about 11 years, however, the site was last refreshed in February 2017, which proves that BmPharmacy.com is no longer active. I give 1 star for this unit since this online pharmacy seems a scam.

Do We Need a Prescription?

Drugs that used to be available at BmPharmacy.com were neither FDA approved nor prescription-based. Even the most serious medicines were sold without prescriptions and without any check, which might do harm to the health of customers. The non-prescription policy is another indicator that this store is illegal. For this reason, I give 1 star for this unit.

Status on LegitScript.com

Legit Script was also disappointed by Bm Pharmacy and gave it a “ROGUE” status. According to this online verification service, the company did not meet Legit Script online pharmacy verification standards:

legit script

I found no proof that this pharmacy is legal. On the opposite, I’m sure that this store violated the laws of pharmaceutical business. I give 1 star out of 5 for this unit.

BM Pharmacy Reviews

Customer On-Site Reviews

I always check customer reviews about a particular pharmacy. Without reading what previous clients say about this store, you may place an order through a scam site and as a result lose your money or receive counterfeit drugs.

Bm Pharmacy advertised the high quality of products and the lowest possible prices but I needed any proof of these statements.

The official website of the drugstore has posted many customer comments on its “Testimonials” page. All of them were positive. Read some testimonials below:


Regretfully, I know that not dated testimonials posted on the pharmacy’s own site without a feedback form available cannot be trusted. I run through pages devoted to reviews and did not found a single complaint. It seems that clients had never had any issues with Bm Pharmacy until it was closed in 2017. I suspect that these reviews were composed or at least filtered by the website’s developers. I am not sure that they are genuine, so I give 3 stars for this unit.

Reviews on Third-Party Websites

Customer reviews available on independent websites are all negative.

A few customers mentioned low prices, drug quality and short shipping time but the customer support of Bm Pharmacy was mostly rated 1 star. One user wrote his review in 2013. He called this website “too much of a hassle” as he tried to make an order 4 times but every time there was in error.

Read some of the complaints below:


According to one user from 2009, the pharmacy was a scam as they charged him additional $200 dollars.


In response, a few customers reported that they never had any issues with this website. According to one review, the company quickly replied to the complaint and solved the problem.

On the other hand, I found serious complaints from a huge number of clients about extra charges, fake drugs, problems while ordering from the site, late delivery, and useless customer care department.

Customer reviews for BM pharmacy went down by 2015. The last review was posted in March 2015 and was about how the customer’s money was stolen from his account. There were no 2016-2018 reviews for this company.

After reading all these complaints, I suspect that BM pharmacy was closed because of fraud complaints and issues posted by previous customers. This makes this website a risky place to do business with. I give 1 star for this unit.

BmPharmacy.com Coupon Codes

I found no coupon codes for this website. However, the store offered some options to save money:


One of their most popular special offers is a 10% discount for returning customers on the entire stock which is good enough for those people who want to buy not approved medications without a prescription on a regular basis. But the customers who want to place an order just once will not find this offer exciting. There are no other special promotions. I give 2 stars for this unit.

Customer Support Service

Contact Information

The website contains no data concerning BM pharmacy history, the length of operation, or any contact information which would be helpful to customers. There is only a phone number but I do not think you will get any response.

phone number

Maybe, the pharmacy is closed or undergoing improvement. No information is given on the site. I give 2 stars for this unit since the online store has provided not enough information about itself.

Trying to Get a Consultation

Customer service used to be available through phone number +1-877-683-4511 and live chat option. I have tried to reach the company’s representative and ask the questions about delivery but I was unable to do this because the site is out of service today. You can try to send your inquiries, but it’s unlikely that you will receive a response. 1 star for this unit.


Bmpharmacy.com is a website which is empty today and has no products for sale. All the information and images were gone. There was no explanation or notice from the pharmacy’s owner regarding its closure or suspension, so I am not actually able to assess the real performance of this store. However, I have all reasons to suspect that this is a scam website because all previous reviews were from unhappy customers — I found a long list of complaints from customers calling Bmpharmacy.com a scam company selling fake drugs. People advised not to use this dangerous site. The complaints increased in 2014 and 2015 and completely disappeared in 2016 which means the store is not active for 3 years already. Moreover, Scam Adviser reported that this is a risky website from China with a 0% trust rating. I am giving a poor score of 1.5 out of 5 stars to this pharmacy. I hope that this store remains inaccessible until it can offer quality service to its customers.