Review: Not Recommended Pharmacy with Fake Reviews

What is Canada Pharmacy Online?

Canada Pharmacy Online is an online pharmacy which has been established in 2006, which means it has been active for 11 years. Over these years, the company has managed to gain popularity and expand its customer base. They claim they have helped more than 500,000 customers all over the world to save money on medications. The store seems to be related to Candrug, a legal Canadian pharmacy which a physical address and several other legal stores all around the world (such as the United States, Turkey, the United Kingdom, New Zealand, Australia). The goal of this company is to connect people and reliable sellers and get the best prices online. As indicated on the website, the drugstore works with both brand and generic drugs, so customers have a wide selection of price categories. On its website, the company gives a comprehensive information about prices, shipping, drug features, and the order process. This is the main information that we were able to find on the “About Us” page of the company.

Drug Assortment

As soon as you enter, you can see the bestsellers of the pharmacy:

Canada Pharmacy Online drugs

The main page also lists 6 drug categories which seem a poor choice: Antidepressant Drugs, Asthma Medications, Cancer Medications, Cholesterol Medications, Eye Care, Men’s Health. But it turned out these are not the only categories the pharmacy can offer. By clicking on the “Category” page, you can find a huge amount of other categories with drugs for almost every possible disease. Besides, you can find the necessary items by entering its name in a search bar on the main page – it’s the quickest access to the desired preparation, in my opinion. The products are divided into categories by the condition they can treat. It seems that CanadaPharmacyOnline has the greatest assortment we have ever seen online. They even sell drugs from such categories as Dental Products, Dermatology, Diabetic Medications, Digestive Disorders, Diuretic Therapy, Ear Care, Elevated Intra-Ocular Pressure, Fertility Drugs, Flu & Cold, Gaucher Disease, Glaucoma Medications, Hair Loss, Hemophilia, Hepatitis, Home Health Care, Huntington’s Disease, Hyperkalemia and many others. We think people can find every needed medicine on this website. Usually, we are interested in erectile dysfunction medications. On the website, we found only 6 drugs for treating this condition: Viagra, Cialis, Levitra, Staxyn, Priligy, Caverject. It’s not a wide selection but at least the category includes the most effective and popular medications, By the way, each drug from this category requires a valid prescription. So, the store has a rich selection of drug categories but not every category has a wide assortment of products. For this reason, the pharmacy receives 4 stars out of 5.

Pricing Policy

The company guarantees that here customers can buy many medications at low prices. We took a look at the bestsellers of CanadaPharmacyOnline. The pharmacy sells many different types of Viagra, generic and brand-name. The difference is the manufacturer’s country (Canada, New Zealand, Turkey, the United Kingdom, India), dosage (25 mg, 50 mg, 100 mg), and the number of tablets in a package (8, 16, 24, 32, 48, 88 pills). the Turkey Viagra 50 mg (24 pills) has the cheapest price per a BRAND pill – $10. Those who are interested in cheaper generic versions may pay attention to Sildenafil 100 mg 88 pills (India, Canada, the United Kingdom), which costs $199.00 per package, or $2.7 per pill. You will see a huge selection of other generic Sildenafil citrate items when you click on “show a full list” button. The list of Viagra generics has different manufacturers, dosages, amounts, etc.

Another popular product is Brand Cialis (Lilly) 5 mg, which costs $135.00 for 28 pills, or 4.8 per pillGeneric Cialis (Tadalafil) 20 mg 88 pills is available for $195.00 per package, or $2.2 per pill.

Regretfully, the store did not indicate the price per unit, so it took us pretty much time to figure out the cheapest version. For many customers, it’s extremely important to see the lowest available price right away.

CanadaPharmacyOnline prices

We noticed that the pharmacy has the Best Price Guarantee, which means that customers can buy the necessary medications at the lowest possible lowest price on the net. However, the pharmacy must approve every price match before an order is processed and the medication must have the same manufacturer and be the same amount of pills.

We analyzed the prices for these ED drugs and came to the conclusion that these prices are GOOD if compared to a city pharmacy, but they are HIGH if compared to other online drugstores. For this reason, Canada Pharmacy Online receives 2 stars out of 5 for this unit.

Shipping Policy

We found out that Canada Pharmacy Online ships drugs to almost all countries. The full list of counties is presented in the section “Shipping World Wide”. Customers from the USA, Canada, the UK and Australia will have to pay $10.00 for delivery, while customers from all other countries will have a $25.00 shipping fee.

CanadaPharmacyOnline shipping

The shipping terms depend on the location of the client, but, as indicated on the website, the average delivery time takes between 10 to 18 days. Of course, the delivery time to the USA, Canada, the UK and Australia will be shorter if compared to rest of the countries.

Regretfully, we found no information about available shipping options. As for returns, they are not allowed in any case.

What customers should also know is that Canada Pharmacy Online has a Satisfaction Guaranty: if a customer is not satisfied with the product, the store will offer a money refund (possible within 14 days of receiving the goods). But if the package has been opened and a customer is not satisfied with it, the store will offer a 50% money refund.

Besides, the online pharmacy guarantees a prompt delivery, otherwise, they will reship the goods for free. If a customer from the USA, Canada, the UK and Australia from does not receive his medication within 21 days, the store will reship it for free. If a worldwide customer does not receive his medication within 30 days, the store will also reship it for free.

We can’t say the store has a good shipping policy for several reasons: no free delivery (even within Canada), no shipping methods indicated, too expensive delivery worldwide, too long delivery terms). The terms are only acceptable for customers from the USA, Canada, the UK and Australia. For this reason, we have to give only 2 stars out of 5 for this unit.

Payment Options

The information about payment options was confusing, According to the main page, Canada Pharmacy Online accepts Visa and MasterCard:


However, the FAQ’s page indicated that the pharmacy accepts only Personal Checks and International Money Orders. In addition, they say the store does not accept money orders that are “Negotiable in the US only”.

It seems that the store does not have multiple payment options. We recommend the pharmacy to provide a correct information about payment methods on the website for customers’ convenience. So far, Canada Pharmacy Online receives only 1 star for this unit.

Technical Characteristics of the Website Loading Speed

All customers prefer to use a speedy website for buying medications online. This indicator may also influence the pharmacy’s rating. We checked the page loading speed of using Google Page Speed, and these numbers were disappointing:

CanadaPharmacyOnline page speed

As you see, these numbers are far from perfect and mean that customers may need to wait every time until the necessary website’s page is completely loaded. The website needs a major further development: the owner has to fix leverage browser caching, optimize images, enable compression, eliminate render-blocking JavaScript and CSS in above-the-fold content, avoid landing page redirects, minify HTML, minify CSS and so on.

The total rating for this unit is 0,4 stars out of 5. Mobile Version

Every online pharmacy which wants to move with the times and advance its business should take care of its mobile audience. A mobile website’s version is a separate full-fledged project with a special design, the optimized content and the same usability. The mobile version of correctly conveys the meaning and basic ideas of the company using a small screen and just one column. The content is shortened, the secondary information is removed, customers see only the most important aspects. The structure and functionality are completely changed, but the style corresponds to the desktop site so that the user knows that he is on the same site. This mobile version is able to fully resolve all issues of Canada Pharmacy Online business.

The mobile version is mobile-friendly according to the results of Google test:

CanadaPharmacyOnline mobile

The adapted mobile version gives an access to a very large audience of potential buyers and makes their life easier. There is no need for horizontal scrolling, all contents are displayed and function correctly. We would even prefer to use the mobile version instead of the desktop one since here it’s much more convenient to view the product catalog, information about the company, policies and other aspects. Besides, we have figured out in the previous unit, that mobile version is loaded faster than the full version of the website. And this means that the user will not close the page and will not go to another site.

If you do not like this mobile version, you can always be able to switch to the standard version of the website. It’s very convenient. 5 stars out of 5 for this unit!

Checking Secure Connection guarantees that the customers’ personal information is safe and that the company will never share these details with a third-party organization. The website uses a 256 bit SSL encryption which is really difficult to hack. A green lock in the upper left corner of the Firefox browser confirms that Canada Pharmacy Online is a safe place for online transactions. The secure connection is verified by GeoTrust Inc.

CanadaPharmacyOnline secure

Regretfully, the website’s address bar does not indicate its owner The presence of this information would have provided the highest encryption level. Still, this one is also appropriate.

CanadaPharmacyOnline security

In addition, we noticed a Security Metrics emblem on the website which means that the website meets the PCI data security requirements and maintains high-security standards, which reduces the risk that customers’ credit card or other personal information will be stolen. The pharmacy receives 4,5 stars for this unit.

Checking Antivirus

Regretfully, the website does not have an antivirus program, which significantly increases the risk that the users’ computers can be infected with dangerous Trojans, worms, and spyware. The online pharmacy should eliminate this drawback and advance the security measures. We have to give 1 star for this unit.

Convenience of using Canada Pharmacy Online

On, you can not only place orders online but also use the phone, fax, and email.

To place an order, you will need to create a personal account and log in. The registration cannot be avoided:

CanadaPharmacyOnline login

In general, the website has a user-friendly design, so customers can easily understand everything and quickly search for the drugs. However, you will not have an opportunity to change the website’s language or currency.

You may order the necessary product in 4 easy steps:

  1. Find the needed item using a search bar on the main page, or categories;CanadaPharmacyOnline viagra
  2. Select the right form, manufacturer, dosage and amount of the medication;
  3. Add the items to your shopping cart (for this you should log in);
  4. Click on an “Order Now” button and proceed to check out where you will need to fill in some personal details (name, address).

Customers who order prescription drugs will need an additional 5th step: they should print the prescription order form.

It’s very convenient that all available brand and generic versions of each product are placed on the same page. Thus customers can compare prices for drugs with the same active ingredient. In addition, we appreciate that it’s clear at first sign which product is Rx and which is OTC:

CanadaPharmacyOnline RX

However, there is one thing we do not like about Canada Pharmacy Online’s website: they do not indicate prices per pill, so it may take you much time to calculate the cheapest drug option. All the products are arranged randomly and my eye does not like it.

For new customers, Canada Pharmacy Online has created a “How to Order” section, where they can read about all ways to place an order. An “FAQ” section is also informative, though there are some unclear aspects – we have mentioned them in the 1.4 unit.

So, we can’t give this website a high score for this unit since it has many drawbacks:

  • the registration is compulsory in any case;
  • all drugs from one category are arranged randomly;
  • no possibility to change the language or currency;
  • no price per unit.

For these reasons, we can give only 3 stars out of 5 for this unit.

Is Legit?

Website Rating at ScamAdvisor

Scam Adviser does not have trust in the website has only 56% trust which is really low rating:

CanadaPharmacyOnline scam

Scamadviser is skeptical about the owner country of Canada Pharmacy Online. Its real location is hidden by the website’s owner. Scam Adviser suggests that it could be the USA or Barbados, though the store claims to be a Canadian pharmacy. Although the website is quite popular, has a lot of visitors and the domain age is over 15 years, it might be unsafe. In addition, the online service detected a malware report for this pharmacy. The website looks suspicious and, possibly is associated with risk. For this reason, it receives 3 stars for this unit.

Prescription or Non-Prescription?

Like any regular city pharmacy, Canada Pharmacy Online works on a prescription basis. The prescription must be written by a real licensed physician. The website clearly states which medications require prescriptions and which can be purchased over-the-counter.  For example, all ED require a prescription:

CanadaPharmacyOnline ED rx

Without a valid prescription, the store will not process an order. Customers can upload their prescription online, by fax, email, or mail. A prescription requirement is justified in some cases: the store sells many potent medications that should be used only after doctor’s consultation (such as cancer drugs, asthma drugs, antibiotics). The way Canada Pharmacy Online works proves that it’s a responsible seller, and we give 5 stars for this unit, however, in some cases, customers may be disappointed by too much paperwork, especially when many online pharmacies offer to purchase ED drugs without a prescription.

Checking Website using LegitScript

Another low-trust rating came from Legit Script. This online verifying service gave Canada Pharmacy Online a “rogue” status since the pharmacy did not comply with Legit Script legitimate pharmacy standards. So, our website failed to provide evidence that it’s a legitimate and reputable pharmacy:

CanadaPharmacyOnline rogue

The reports from Scam Adviser and Legit Script testify that it can be said that is not the safest company. These reports look alarming but we were glad to discover this information. At least, customers will know they have a definite risk. Only 1 star for this item.


CanadaPharmacyOnline verified

As soon as we entered the website, we noticed two emblems on the front page – CIPA (Canadian International Pharmacy Association) and Pharmacy Checker. These certifications indicate that this pharmacy is accredited and verified, which is a very good indicator. It was a good thing to see, especially after all those alarming reports in the previous units. Reviews Reviews On the Website

We found no customer reviews shared on the website directly. Instead, the website contains some positive reviews from and encourages the clients to visit that website for more reviews. We will definitely describe our experience in the next unit. But the absence of customer on-site reviews makes us give only 1 star to the pharmacy.

Looking for Canada Pharmacy Online Reviews on the Net

We found a huge amount of customer reviews on at – the website advertised by the pharmacy itself. All in all, the website contained 6,272 (!!!) reviews about Canada Pharmacy Online. The overall rating is 4.8 stars out of 5. We would be happy to discover that the pharmacy has such a perfect reputation and a great popularity, but we can hardly believe that all these reviews are written by real customers. Besides, new testimonials are published every day and there are NO other websites that contain any POSITIVE Canada Pharmacy Online reviews except this one! Again, we can hardly believe in it.

CanadaPharmacyOnline rating

Still, we decided to take a look at these reviews. They all are very short and do not specify any details about the order. Many of them even consist of 1-3 words like “Excellent”, “Good pharmacy” and so on. There are a few detailed comments that may be real, still, we doubt it.

Here you can read about customers staying loyal for many years who always enjoy services of the pharmacy. Other users say that they ordered Viagra and Cialis and the drugs worked well.

According to satisfied users, the pharmacy offered quality medications, the staff was always helping and polite. All products are delivered within the specified timeframe and the prices were acceptable.

Another customer appreciated the company’s professional services and effective drugs at better prices than other online pharmacies. See more reviews in the screenshot below:

CanadaPharmacyOnline reviews

We managed to find some more reviews on other websites, but all of them were Canada Pharmacy Online com complaints.

One man recommended not to give Canada Pharmacy Online the phone number because this is a spammy store that will call you every day. Another user placed an order 1,5 months ago and never received his order:

CanadaPharmacyOnline review

One more client warns customers that the pharmacy may use their credit cards for fraudulent purchases. The last customer successfully used the services of the company 2 times and the 3rd time was a failure since he received his order 3 weeks late:

CanadaPharmacyOnline review 2

The negative reviews about the company were not numerous but they threw the light on the company’s services. And we are almost 100% sure all over 7000 positive reviews about Canada Pharmacy Online are fake. Customer reviews do not allow us to say that this company is a nice option to ordering drugs. They receive only 3 stars out of 5 for this unit. Coupon Codes and Discounts

At the moment, there are no available CanadaPharmacyOnline coupon codes or discounts, and prices for most medications remain very high. It looks strange that an Internet pharmacy with lots of customers does not offer discounts or coupons. They do not even offer lower prices for purchasing bigger amount of pills, they don’t offer special prices to regular customers, no free tablets, no samples, and no free shipping. That’s a serious drawback for the online store, and its owner should think about it and arrange some discounts. We think many customers will be disappointed that the store does not offer an opportunity to save money. We can’t recommend CanadaPharmacyOnline in terms of coupon codes, sales, and discounts. The pharmacy’s owner takes some measures to improve the situation to attract more clients.

Customer Support Service

Contact information

The company provided all necessary contact information in the corresponding section. Customers can see Canada Pharmacy Online phone number, fax number, an email address, and a legal address. We appreciate that the store is transparent. Not all online stores see the need for providing contain details.

CanadaPharmacyOnline contact

In addition, the store indicated the operating hours: they work Monday to Friday 5:30 am to 6:00 pm and Saturday/Sunday 7:00 am to 3:30 pm. The company receives 5 stars for the detailed contact information provided.

Getting a Consultation

If a customers screened an FAQ section and still has some questions about the pharmacy’s services, he can contact Canada Pharmacy Online customer support service by calling 1-866-920-3784, sending a fax at 1-866-930-3784, using email or mail. The website has neither live chat no contact form. So we had to use email specified on the website to find the answer to the question of what shipping methods they use. We waited hours but the answer never came. Unfortunately, we could not wait any longer. Probably, customers will get a faster response when they call the pharmacy, but email support o the store has failed. We can give only 1 star for this unit. If you still managed to reach the representative of the pharmacy via email, describe your experience in the comments above.


Though Canada Pharmacy Online is CIPA approved and verified by PharmacyChecker, it can’t provide high-quality services to its customers. Online checkers like Scam Adviser and Legit Script gave out poor results. Looking at the number of positive customer reviews, we would say that this store is legitimate, but we would never believe that all those 6000+ reviews were written by real clients. The store offers a wide assortment of branded and generic drugs but the prices are too high. We found no discounts or special deals to save money. Customers who could not find another suitable pharmacy may try to order drugs from Canada Pharmacy Online, but they should never make this store the number one website for ordering ED drugs. With all of that said, we rate Canada Pharmacy Online with 2,7 stars out of 5 and would recommend searching for more reliable options.