Candrugstore.com Review – High Prices, Low Reliability
- 1 Candrugstore.com about Itself in a Few Words
- 2 Technical Characteristics of Candrugstore.com
- 3 Is Candrugstore.com Legit?
- 4 Candrugstore.com Reviews
- 5 Candrugstore.com Coupon Code
- 6 Candrugstore.com Customers Support Service
- 7 To Sum Up…
Candrugstore.com about Itself in a Few Words
CanDrugStore is an online pharmacy operating since 2002. It claims itself to be the most reliable store selling prescription and non-prescription drugs all over the world at very affordable prices.
The website presents more than 25 categories of non-prescription drugs, none of which unfortunately present any names of products themselves. When you visit «over the counter products» page, you can see many categories divided into subcategories, which makes you believe that the company has a great variety of assortment. But when trying to click on any of the links, it turns out that there is no medication names in this categories. Perhaps, there is some error on the website, but since there is no other way to look though the whole catalog, that is a big disadvantage of the website.
Also you can visit «prescription drugs» page, which presents only 4 top medications in this category. So where should we look for the other items? The same thing is with «pet medications» tab – only 6 names and there is a clue – is this all or is this only some of medications for pets?
So the only way you can find a drug is to use search bar, but this will work only if you know exactly what medication you need, if you want to compare some medications, you won’t be able to do that. But as a small advantage you can count the fact that when you are on the page of medication description there is an option to see generics for this medication.
Considering all this information we can only give Candrugstore.com 2 stars in this point.
The website claims to offer prices by 80% lower than what you are used to pay. But if you compare prices with other online pharmacies you may conclude that it is not true – even for generics prices are too high. The pricing policy is unclear in general, it is not clear why prices are so high or low for the same product. Of course it may depend on quantity – the more pills you take, the cheaper one pill costs. But this approach is not always followed. We all know that generic drugs are much cheaper than branded ones. Still on this website the price of course differs but not so much as it should, according to other reliable online pharmacies.
So Viagra on Candrugstore.com is available at a price of $10.5 per pill (we consider the lowest offer on the website – 44 pills of 100 mg of sildenafil). Its generic costs $0.4 per pill, which seems quite an attractive price, but again remember that this is the lowest possible price – 88 pills of 100 mg of sildenafil. If you wish to only try the drug and buy for example 4 pills, 1 pill will cost you $2. Such prices are very high for an online pharmacy which claims to sell the cheapest drugs in the Internet. The same thing is with other drugs for men’s health: brand Cialis – $4 per pill (84 pill of 2.5 mg), generic – $0.9 (the same quantity); brand Levitra – $8.25 (48 pill of 20 mg), generic – $0.8 (90 pill of 20 mg). Though the administration claims that if you find any of prescription drugs presented on their website, they will meet the price and even beat by $5. If this is true, than you can order medications in this company at lower prices, if you provide proof that you found it cheaper (though there may be restrictions).
So as you can see, this pharmacy is not the most affordable – of course you will save money compared to local pharmacies, but not as much as you can in other online pharmacies. There is no guarantee that they will actually lower the price if you find cheaper. So for this point CanDrugStore gets 3 stars.
Shipping Options at Candrugstore.com
The pharmacy doesn’t provide courier delivery at all, because of some restrictions, but still – other pharmacies do, and this is a much faster way to get you medications. They offer delivery for $9.95 only within the US – for other destinations the price will be higher, as well as for overweight packages, well at least all the packages are insured. Also you may get free shipping for orders from $99 and higher. No information on terms of shipping is provided.
The pharmacy provides special offer for several deliveries to the same address – 2-in-1. You may get 2 deliveries to the same address for $9.95 only. But to know more about this offer you need to contact them by phone.
The website states that delivery is performed only to Canada, the USA and Puerto Rico – quite a small choice. If you live in some other location, alas, you can’t buy medications here. So considering this disadvantage and other facts above we can grant Candrugstore.com only 3 stars for this point.
How to Pay for Orders
The company offers several payment options:
- Personal Checks;
- International Money Orders;
- Certified Checks;
- American Express;
As you can see no variant of Visa or MasterCard payment. Since the majority of people prefer this very options, it is a great drawback for the pharmacy that it doesn’t offer such a variant. There is no special section for those who want to get detailed information on this subject, all information the administration provided is 1 – 2 sentences in «FAQ» section, which is not enough in our opinion. That’s why in this point the pharmacy earns 2.5 stars.
Technical Characteristics of Candrugstore.com
Google Page Speed Test
Testing Candrugstore.com via developers.google.com we can see that there are technical issues on the website that work wrong and create problems. Mobile version didn’t even pass the test showing results lower than it is acceptable – 60. Desktop version results are a little better, but still far from best. There are many flaws that should be fixed so that the website worked better, and may be there won’t be problems with categories, that were discussed above. For now CanDrugStore gets 1.6 points in the rating.
CanDrugStore Website Mobile Version
The mobile version is quite functional and easy to use, but administration should work on interface and fix some flaws on the website – e. g. the text lines «run one on another» in «FAQ» section, the text itself is not enough enlarged, so it’s hard to read. So for this point we can give Candrugstore.com 3 stars in the rating.
Secure Connection on the Website
Shopping online is always a risk that your personal data can be stolen. We are always unwilling to provide credit card number and the like information to some online store. But you can protect yourself and your data from unauthorized access, you can use services of only those stores that provide secure connection on their website – to make sure that it does check search bar where URL of the website is indicated, if before the URL there is https:// than you can be sure, that the website is safe.
Candrugstore.com provides secure connection, but there is a strange thing – when you are on home page, there is not «secure» indicator, but on all other pages and tab you can safely fill in your data. You can read details about security certificate on the website. The website uses 256-bit encryption, which is a great indicator, the safest way to protect customers data. But certificate owner is unknown, which does allow giving the highest score in this point. That’s why Candrugstore.com gets 4 stars.
Antivirus Protection on Candrugstore.com
The administration of the website provided its customers with antivirus protection (information in the bottom of the main page). This is a great advantage, since most other Internet pharmacies, even reliable ones, do not use any antivirus programs. This means you can freely visit any pages on the website and make orders without fearing to «catch» something on your computer. Presence of antivirus program earns CanDrugStore 5 stars in this point.
There is no opportunity to make orders without creating account. This procedure is mandatory as soon as you decide to place your order, which some customers may consider as inconvenience of use. The website provides «How to order» instruction, which shows that you make orders in different ways: online, by phone and by fax, mail, e-mail. Such variety is a pleasant advantage, since not all people prefer online ordering.
We didn’t manage to create one, probably there some serious problems in the work of the page, but no matter how we tried, it didn’t let us log in, that’s why unfortunately we could not check the whole procedure, since we only test online ordering process. So for this point the website can’t get more than 2 points – such problems on the website only reject lots of customers.
We also could not check whether the website really demands prescription list when you order prescription drugs, and payment procedure also remains not checked.
Is Candrugstore.com Legit?
ScamAviser.com report on the website claims this organization to be threat listed. Though it has quite positive results in safety – 46%. The domain is old enough to be considered reliable (it is working for so many years as still wasn’t banned). However location of the website is hidden which can’t ensure trust to the company, and there is no information about the owner.
Address in the report and «Contact» page are different – another disadvantage of the website. Remember, that reliable websites do not hide information about themselves, but on the contrary, provide all possible details to create reliable relations with customers. However the domain age is really impressive – almost 15 years! This speaks in favor of the pharmacy – if the website exists for such a long time, then there hasn’t been much problems with its work.
In general considering all facts stated above in this point we can give CanDrugStore 3.5 stars in the rating.
Prescription Requirement on CanDrugStore
The website claims that prescription is mandatory for buying prescription drugs. Even «How to order» instruction contains point specifying how to send your prescription before you can continue ordering process. Of course prescription requirement is +1 point to pharmacy reliability, because this means that they do not allow people engage in self-medication, which may damage their health.
But we had no chance to check if this statement is true. As we have said above, the website won’t let us log in, though it said that we created an account. So we have nothing else to do, but to believe them. Still there is no proof that prescription drugs are sold only after making sure that customer has the prescription, so we can give this website only 4 stars in this point.
After checking CanDrugStore on www.legitscript.com we got the following results – the website is unapproved by Legit Script. But this doesn’t mean that this website is unreliable at all, it just doesn’t meet Legit Script standards. It is not called rogue, which is a good thing, but still unapproved is not the best result. You should still be cautious when using website with such status, and think twice before entrusting your personal data to them. So Candrugstore.com earns 2.5 stars in the rating in this point.
Certificates of Legitimacy
The pharmacy claims to sell only quality products produced by reliable manufacturers, and it can be proved by presenting certificates of quality. Indeed Candrugstore.com provides certificates by CIPA and IPABC – reliable companies checking safety and quality of medications and pharmacies. As we can see medications bought in this pharmacy can be safely taken without fearing of some side effects caused by poor quality ingredients. So in this point the pharmacy earns 5 stars for responsible attitude to customers’ health and quality of products.
Reviews on the Website
Candrugstore.com website has comment page, where you can read feedback of satisfied or unsatisfied clients, but this page is very hard to find. There is no quick access to this page or any link to it on home page. So many customers may think that such page simply doesn’t exist on the website. This is a significant disadvantage for the website, as many people prefer to read what other customers say about the service before buying something, and not finding it they will just leave the store.
We found this page via google search. All the comments are positive, expressing gratitude to the service and protection. It makes many people suspicious when there no unsatisfied comments. Either administration simply doesn’t publish them or wrote all of the comments itself, to make the pharmacy look good in the eyes of customers and attract more people to make orders on the website.
So before trusting the company basing only on comments found on the website, check in the Internet whether other forums and discussions have positive comments or complaints on Candrugstore.com from real people. That’s why – only 3 stars in the rating.
Other Websites about Candrugstore.com
About other resources that can provide any feedback about the website, we have found none. There are some reviews of other websites that check pharmacy services, but comments of people simply do not exist, probably because nobody left any. So we have no opportunity to get proof of pharmacy reliability, that’s why Candrugstore.com gets 1 star for this point.
Candrugstore.com Coupon Code
Candrugstore.com doesn’t provide any special discount codes for customers, as it was said they prices are already lowered to minimal (which is not really true – it is possible to find lower prices in the Internet). So you won’t be able to save more money.
However the pharmacy offers free shipping for all orders from $99, as it was said earlier. We can’t consider this a discount offer, since many pharmacies provide the same offer. But still some pharmacies don’t, that’s why this can be considered an advantage of this service.
Also there is another offer related to delivery – 2-in-1. It allows to get 2 orders to the same address at the cost of only 1 – $9.95.
In this point we can grant Candrugstore.com 2 points for absence of any additional promo code.
Candrugstore.com Customers Support Service
Candrugstore.com devoted special page to contact information. Though interface is not very convenient the page itself contain all necessary information. You may get telephone numbers to call to get information and place orders (for Spanish speaking customers there is a separate line). Information about operating hours is contained right below. Also there is mailing address and different phone line for different questions of customers. It is very convenient that the company has several lines and phone number, not just one. This may be counted in favor of the pharmacy.
On the left you can see contact form for any issues you have to ask. On the right there are all phone numbers again, local time of the pharmacy and status of call center operation, which is a great advantage – you may see whether it is working or not without any additional counting in your head.
In this point Candrugstore.com rightfully deserves 5 stars of the rating.
Support Group Service
To come in contact with the support group you need to fill in necessary fields in the contact form. It is now very convenient to remember your phone number and enter some code, trying to read them on the screen. There no life chat for instant connection to support group in real time.
After we tried to send a message to the support group, we again faced some problems and errors, just like during registration. But still we managed to send a request, which should be answered within 24 hours.
But we actually never got the answer, which only tells us that support service does not do its job effectively. May be they concentrated on helping people over the phone, but we believe that the service should operate perfectly in all directions. This point gives Candrugstore.com 1 star.
To Sum Up…
In general the service of CanDrugStore has many drawbacks. The website appearance in general in not user-friendly and it is hard to orient. Catalog is not functioning, so you can’t look through all their products list, though searching process is managed well.
There are also positive point in the work of the pharmacy, but they can’t overwhelm all mistakes in their work and disadvantages of the service. In general administration has a lot of work to do if they want to have more clients, and the changes should be done in both technical and design aspects. So for now we can give Candrugstore.com 2,8 out of 5 star rating. cart=”Assortment|Skin Care, Allergy, Diabetes, ED, etc.”