DokterOnline.com Review: Online Informative Service but Selling Meds

Self-Introduction of DokterOnline.com

logo

DokterOnline.com poses itself as an information service not offering products but ensures safe and genuine medications from reliable pharmacies. The website of this online pharmacy is written in Deutsch but it can be translated into English, Espanol, Francais, Nederlands, Polski, Svenska. We have surfed the English version of this online service. The staff of this service can contact you with registered EU doctors and pharmacies with which they cooperate. Your request will be processed by the qualified doctor who will estimate your condition and issue a prescription for you. Finally, we are going to get to know more details about this online service because there is one problem here: DokterOnline.com claims to be an information service but provides no access to the online pharmacies. The prices are also specified on the website, as well as, shopping cart and checkout.

Assortment Diversity

This service provides an access to 5 the most popular drug categories: men’s health, women’s health, STD’s, pain management, skin care.

popular drug categories

There is also the category known as “Other Services” which includes the enormous number of medical conditions which can be treated by the medications from this service. For example, the following medical conditions may be found: alcohol addiction, amnesia, asthma, diabetes, diarrhea, high blood pressure, fatigue, stop smoking, parasites, high fever, head lice and many others. Each category contains the number of medications possible to be prescribed for the treatment by a qualified doctor.

other services

DokterOnline offers a search bar for looking for a treatment able to improve your health conditions. Enter your diagnosis and find the medications for it.

search for a treatment

This option is located on the front page at the top of the website. As a result, we confirm the wide range of assortment offered by this online service. Every customer will be able to find the right medication for the exact diagnosis. Unfortunately, we cannot calculate the overall number of items sold but it is great enough to give the highest score for this unit – 5 points.

Prices Affordability

We are going to consider the prices for brand Viagra, Cialis and Levitra. The analogs of Viagra and Cialis – Sildenafil and Tadalafil will be also examined. First of all, the prices for brand versions are specified in £. Viagra 100mg price per pill is £13.26. The quantity is 64 pills. When you have to pay £13.87 per a 20-mg Cialis pill (the quantity is the same – 64 pills). If you prefer brand Levitra you are welcome to pay  £14.25. The available Levitra strength and quantity is 20 mg and 32 pills, respectively.

price for brand viagra, cialis, levitra

If you have no reason to buy only brands you are welcome to buy generic analogs of these well-known ED medications. Sildenafil price will be £4.52. The strength is 100 mg, the quantity is 64 pills. There is also Tadalafil, a generic of Cialis. Its price will count £9.85. The quantity is 64 pills, the dosage is 20 mg.

price for sildenafil and tadalafil

It is up to every customer to decide whether it is better to buy a brand or generic drug. Finally, we can point out the prices are high. Not every customer may afford to buy Tadalafil for £9.85 per pill. The mark for this unit is 3 points.

Shipping Options

DokterOnline.com delivers medications within European countries except for Portuguese Islands the Canary Islands. The delivery is an international one so that customers from the USA, Canada or South America cannot arrange an order online. Moreover, we have got to know the delivery of RX medications is free of charge.

When entering the shopping cart, you will see that the delivery is included already in the total. It means that customers won’t be able to see how much they should pay for a delivery. There is one aspect here – we cannot find the companies delivering the parcels. Finally, if something wrong happens with the parcel or it has not been delivered you are welcome to contact a customer support service. Our mark for this unit is 3 points.

Payment Options

This service accepts Visa, MasterCard, Klarna. These are the most popular credit cards in Europe. The customers may have an opportunity to pay for an order by means of bank transfer and Bitcoin as specified on the front page.

payment options

Such a number of payment options is enough to make customers feel comfortable. They have the choice which is necessary to meet the customers’ needs. There are cases when people have to deny the service because of the impossibility to pay for an order online. Our mark for this unit is 4 points.

Technical Characteristics

Google Page Speed about the Website Loading

desktop and mobile versions

As you can see, Google Page Speed displays good and average indicators of both versions. There is no hidden information. Let’s start from a mobile version. The mobile version has a fast page speed where FCP is equal to 0.9s and DCL – 1.1s. The optimization is medium – 75 out of 100. The desktop version has an average page speed where FCP is equal to 1.1s and DCL – 1.2s. The optimization is also medium – 73 out of 100. Having looked at such data, we may suppose DokterOnline.com should not provoke the delays in the ordering procedure. The speed is fast enough to meet all the customers’ needs. If the administration wants to improve the optimization data they should follow all the Google recommendations. Our mark for this unit is 4.3 points.

Mobile Version

mobile version

The mobile version of DoktorOnline is user-friendly and convenient. The front page is organized in the same way as a desktop version. The access to the medications is the same. You have to write the medical condition you suffer from and choose the medication. There is no scrolling. But there are some problems with the website loading. You have to wait for some time when the page is loaded completely. There are no other disadvantages which may prevent a customer from buying medications online. Moreover, this version is adjusted to various smartphones like Galaxy S5, Pixel 2 и 2XL, iPhone 5S, iPhone 6/7/8 and 6/7/8 Plus, iPad and many others. You are welcome to arrange an order online by means of any gadget you have. Our mark for this unit is 4 points.

Is the Connection Secure?

The connection is secure. Moreover, DoktorOnline.com provides the company owner name. This online service is run by E-Medvertise N.V. (CW). The company name is specified in the address line.

company name

The connection is secured by SSL-protocol. The certificate is verified by COMODO CA Limited. The encryption is conducted by a 128-bit key. Such an encryption allows customers to be sure their personal data is protected. Unfortunately, it is the most effective and highest level of providing a protection. There are much more effective SSL-protocols.

secure connection

But it is not a problem right now because a 128-bit key is able to prevent hackers from unlegalized access to the personal data. Though everything is clear and the connection is secure we cannot give the highest point. Our mark is 4 points.

Antivirus Presence

Unfortunately, there is no antivirus at this website. We have met the icons of GeoTrust at the checkout but it is not clickable so that it is impossible to check whether it is valid or not. As a result, there is a high risk for your computer or mobile gadget to be infected with viruses and other online threats. Our mark for this unit is 1 point.

The Convenience of Ordering Procedure

One one hand, it is inconvenient to make an order online because the registration is required. The registration includes the entering of all the personal and shipping details.

login

The second aspect to make this service inconvenient is the presence of a detailed pool regarding your health condition. We have spent almost 15 minutes to answer all the questions. There have been questions relating to the previous or current diagnosis or your physical data.

These are 2 great disadvantages of this service. But we appreciate the possibility to change the language. The native language of this website is Deutsch but it can be translated into English, Espanol, Francais, Nederlands, Polski, Svenska.

languages

We also value the possibility to read more details about the disorder you suffer from. Remember, the consultation with a doctor face-to-face is required to define the exact dosage and course length. There are cases when customers try to get the prescription answering the pool in a wrong way consciously. It is better not to do so because your health is put at a great risk.

Our mark for this unit is 3 points.

Is DoktorOnline.com Safe and Legit?

ScamAdviser.com About the Website Security Rate

According to ScamAdviser.com, this website is included in the list of threat-listed countries. The overall security rating is 73%. The website location is Germany when the possible company owner location is the United Kingdom.

The domain age is 15 years 152 days. It is enough to gain a reputation of trustworthy online service. Unfortunately, there is no contact information in this summary that’s why we have no idea about the company owner and its address.

scamadviser

The server contains 4 more domains registered in Panama and Hong Kong. Moreover, the malware reports have been detected. Finally, we cannot give a high mark for this unit because too much information is omitted. Our mark is 3.5 points.

Prescription Request

The prescription is required as claimed by the staff of this service. If you do not have a private prescription you have to visit a doctor online. Everything you need is to answer the questions in the pool which will be estimated by the doctor online. In the majority of cases, every customer may get a qualified assistance to estimate the condition. We cannot assess the situation when you have a private prescription and need to send it to the staff. Our mark is 3 points.

Is DokterOnline.com Legit?

Regretfully, DoktorOnline.com is not legit but unapproved. It means that there are the requirements of LegitScript.com which are not met by this online service. This is an evidence to the fact there is nothing dangerous when commanding this service. Our mark for this unit is 3 points.

legitscript

Reviews of DoktorOnline.com

Customer Reviews at DoktorOnline.com

Unfortunately, there are no customer reviews of DoktorOnline.com. There is no separate page with the feedback left by the customers. There is no feedback form but there is a link to TrustPilot. Regretfully, the reviews on the foreign resources will be examined in the next unit but now we are disappointed by the absence of the reviews left on the website itself. Our mark for this unit is 1 point.

The Reviews on the Foreign Resources of DoktorOnline.com

DoktorOnline.com provides an access to the TrusPilot.com reviews. The statistics given by this feedback service is great. The overall rating is 5 out of 5. The overall number is 1,161 comment 83% of which is excellent. Only 3% is considered to be bad. 2% is poor.

truspilot

We have read the reviews the latest of which is published 19 hours ago. The majority of customers are absolutely satisfied with the performance of this informative service. They wrote they were helped very much by the professional staff. You may read the reviews using the link – https://uk.trustpilot.com/review.

We have made a screen for you of one of the review. You will better understand the essence of all of them:

positive review

Finally, we are satisfied with the feedback given by TrustPilot.com. In fact, they are enormous and able to make a detailed picture of the performance of this service. Our mark for this unit is 5 points.

Discount Code at DokterOnline.com

Regretfully, we have not found any promo code at DokterOnline.com. There is a special field to enter a coupon code but we have no code offered on the website. That’s a pity because the majority of customers strives to find the way to reduce the expenses as much as possible. Finally, this company may not attract people who have a great desire to save funds when buying drugs.

Moreover, DoktorOnline has no other means to reduce the expenses. There are additional free pills for every order. There is free shipping even if it is specified in such a way. As a result, you cannot be able to get bonuses when commanding this service.

Our mark for this unit is 1 point.

Customer Support Service

“Contact Us” Section

“Contact Us” section contains phone number: +44 20 3026 5639. The second option is the hours of the operation: Monday to Friday from 09:00 until 21:00 pm (CMT), Saturday and Sunday closed. These are the only given information on the website. Unfortunately, there is physical address but we remember that ScamAdviser.com hesitates about Germany or the United Kingdom as the possible website and company owner locations. Regretfully, we cannot confirm or disapprove this information because this data is hidden.

phone number

Our mark for this unit is 2 points.

Customer Support Service

We have used a contact form to ask whether it is possible to get a discount or not. Unfortunately, the operator doesn’t answer our question. We still have no idea whether it is possible to get a discount code or not. We consider such a performance to be unacceptable because customers cannot find the answer to the questions bothering them. Our mark for this unit is 1 point.

Conclusion: Germany Based Online Informative Service

DokterOnline.com is an informative service (as claimed). But they provide an access to medications included in the assortment, to the prices and checkout. We cannot have concluded with which online pharmacies they are working. There are too many doubts why it is better not to use this service. For example, the prescription requirement – we have completed an order but won’t ask to send a prescription. We have answered the questions in the pool and were allowed to complete an order.

One more aspect is the absence of the clear understanding of whether this service is an informative one or an online pharmacy. Moreover, the customer care department doesn’t perform its functions on the level. Finally, we cannot recommend this service but if you rely on the data given by ScamAdviser.com or LegitScript you will be able to try this service.