• SunDrugstore.com

SunDrugstore.com Review: a Fake Store with Copied Reviews and Numerous Complaints

What is Sun Drugstore?


Sundrugstore.com is an online pharmacy selling generic and original drugs to customers around the globe. According to the website, this online company was established in 2004 which mean that it has been operating for more than 13 years now. They say, their business is rapidly developing. The store claims that they sell only FDA-approved drugs that comply with all standards of QA and QC. The store has many customers who are regularly buying ED pills from the USA, UK, India, Canada but most customers of Sun Drugstore live in the United States. The goal of the online pharmacy is to provide all customers affordable drugs. The pharmacy underlines its advantages that are presented below:



The store seems to sell a lot of medications – this is evidenced by the big list of drug categories available on the front page. Here you can buy drugs from such categories like Allergy, Anti Fungal, Anti Viral, Anti-Depressants, Antibacterial, Antibiotics, Arthritis, Asthma, Birth Control, Blood Pressure, Cancer, Cardiovascular, Cholesterol, Diabetes, Diuretics, Erectile Dysfunction, Eye Drop, Gastro Health, General Health, Hair Loss, Hepatitis C Virus (HCV), Herbals, HIV, Hormones, Men’s ED Packs, Men’s Health, Mental Illness, Motion Sickness, Muscle Relaxant, Pain Relief, Penis Enlargement, Quit Smoking, Skin Care, Sleeping Aids, Weight Loss, Women’s Health and others. The assortment of products includes medications that can treat nearly any diseases or condition.


A wide selection of drug categories doesn’t mean that Sundrugstore has absolutely all remedies on the globe, however, the pharmacy has many analogs (generics). I checked the selection of drugs for the treatment of erectile dysfunction and I have found the most popular tablets – Viagra, Cialis and Levitra (generic and branded) – and numerous generics such as Viagra Super Active, Viagra Professional, Viagra Soft, Cialis Super Active, Cialis Professional, Kamagra, Kamagra Jelly, Silagra, Vigora, Viagra Jelly, Tadalis SX, Cialis Soft, Depforce, Kamagra Oral Jelly Vol-1, Kamagra Oral Jelly Vol-2, Tadalia, Tastylia, Zudena,
Viagra with Dapoxetine, Megalis, Super Kamagra, Sildalist, Tadacip, Levitra Professional, Cialis Black, Eriacta, Stendra, Viagra Gold – Vigour, Brand Levitra, Red Viagra, Levitra with Dapoxetine, Zenegra, Suhagra, Kamagra Effervescent, Kamagra Gold,Super P-Force, Cialis Jelly, Super Hard ON, Levitra Oral Jelly, and many many other generics that can cure ED. The pharmacy seems to be mostly focused on generic pills for erectile dysfunction but they also sell brands: Viagra, Levitra, Cialis.

ED pills

Their best-selling drugs are Viagra, Cialis, Levitra, and Propecia. They are presented on the front page of the website.

Sundrugstore receives 5 stars out of 5 for this unit.


The store sells drugs that are mostly from Indian manufacturers, so customers can buy these products at reduced prices. I checked the prices for generic ED pills and found out that generic Viagra costs $0.46, generic Cialis costs $1.07. and generic Levitra costs $1.22 per item. Customers get such prices when they order ED pills in bulk. If you order a few pills, the price will be higher.  The special offers of the pharmacy are listed on the main age:


These prices seem beneficial because Viagra costs about $10 per pill in city pharmacies. Drugs from other categories (such as hair loss, blood pressure, cholesterol lowering and cancer) also have reasonable prices.

In addition, customers can get a 10% discount on their next order.

The bestsellers of Sun Drugstore are drugs for hair loss and erectile dysfunction.

I conclude that the prices are very low and probably one of the best prices on the net, however. I give this pharmacy 5 stars out of 5 for this unit and go on reviewing the website.

Shipping policy

Sundrugstore.com offers an anonymous shipping worldwide. Before ordering drugs via this website, bear in mind that you will have to pay a shipping fee for your order. Customers can choose between 2 shipping methods. The first option is Airmail standard which costs $10. With this option, the parcel will arrive in at least 3 weeks. The second option is Trackable EMS shipping which costs $30. With this option, the order will arrive in 8 days.

shipping fee

However, customers can get a free shipping of goods for bulk orders exceeding $200. Besides, the store guarantees a 100% money back guarantee if the goods are not delivered or damaged during delivery.

free shipping

So, let’s sum up. Sundrugstore ships drugs worldwide, offers several shipping options, and an opportunity to get a free delivery. However, they are not ready to offer a free shipping on all orders. Because of this, the store gets 4 stars out of 5 for this unit.

Payment Options

If you are going to order medications via this website, you need to have a credit card: Visa or MasterCard. The pharmacy also accepts ACH payment.


Unfortunately, the store does not accept all other payment methods such as Bitcoin, PayPal, wire transfers. For this reason, the online pharmacy gets only 3 stars for this unit.

Technical Characteristics of SunDrugstore.com

Page Loading Speed

Page loading speed is a significant aspect: this affects the number of customers. With a good loading speed, the site becomes popular among users who are likely to return again.

Google Page Speed is an online tool that analyzed SunDrugstore.com speed loading indicators:


I found out that indicators for both mobile and desktop versions are far from perfect and may spoil a user experience. The desktop version has better optimization, still has some problems. For this reason, the website receives 2,3 stars out of 5.

Mobile Version

Today, users of mobile websites and applications are more demanding than ever for speed and convenience. If the site is loaded for more than five seconds – the user will not wait. It is very important that your website is loaded quickly. Download speed can be checked with the help of special services like Google Mobile-Friendly Test.

mobile version

Sundrugstore.com has a good mobile version which has the following advantages:

  • No horizontal scrolling when viewing the site on the phone in a vertical mode;
  • All content (text and pictures) are optimized for the screen size;
  • There are no elements on the site that do not work on mobile platforms

I give this website 5 stars out of 5 for this unit.

Customers’ Data Protection

Sundrugstore guarantees a secure and convenient payment processing. I found out that the website uses a 128-bit Secure Sockets Layer software which protects the personal and financial information of customers. The encryption is provided by COMODO CA Limited:


I give the website 3 stars for this unit since this encryption provides the minimal level of security.

Checking Antivirus

Online pharmacies can be easily hacked if they do not use antivirus programs, that is why I expected to find an antivirus on this website. Regretfully, all I was to able to find is an icon of McAfee SECURE which was not clickable. This means that the antivirus is not active. I have to give only 1 star for this unit.

The convenience of ordering from SunDrugstore.com

Sundrugstore.com offers a convenient and speedy ordering process. Customers may start ordering drugs without registration.

If you want to learn the categories of drugs offered by this pharmacy, you can easily check then on the front page. Here you can find the list of drug categories you can purchase online.

If you are interested in a particular medication, you can quickly find it using a Search by name.

The ordering process is very easy and intuitive. You need to select the product, click “Buy now”, select the dosage and the number of pills proceeds to checkout. Ater that, you will be redirected to a secure payment processing page where you need to fill in some personal and financial details and click on a “Submit transaction” button. Finally, you will receive a confirmation e-mail.


I like that the pharmacy added a price per unit for each medication, besides you can see how much money you will save.

I also want to point out that customers have an opportunity to change the currency and language:


One more positive aspect is that customers can easily learn the status of the delivery by using a special Order Tracking option:

order status

I conclude that an ordering process at Sundrugstore.com is easy and convenient. I give the pharmacy 5 stars out of 5 for this unit.

Is SunDrugstore.com Legitimate?

Website Rating on ScamAdviser.com

User safety is what every customer want to get when ordering drugs online. Although this company guarantees secure payment proceeding, Scam Adviser showed the opposite results:


Scam Adviser recommends staying away from this website since it may be not safe. The online verification tool determined that this domain is 13 years old but has a 0 % trust rating. Even worse, the analysis found out that SunDrugstore.com is Barbados or Latvia based and pharmacies based in these countries are often fake.

This website is rarely visited and hides its identity. The revealed data made me confused and I have to give this company only 1 star for this unit.

Do We Need a Prescription?

SunDrugstore sells medications to customers who do not have a valid prescription. It is a bad sign since legitimate and trusted pharmacies do require a prescription. This website sells many potent drugs that can cause negative consequences when used incorrectly. Though this store offers a quick ordering process, a non-prescription basis makes me worry. The store does not bear any responsibility for its business so I give it 1 star for this unit.

Checking Sun Drugstore Status on LegitScript

Legit Script.com was also disappointed by SunDrugstore and gave it a “rogue” status. According to the analysis, this store fails to meet online pharmacy verification standards:

legit script

I found no further explanation. LegitScript verdict undermined my confidence about this pharmacy and I have to give it 1 star.

SunDrugstore.com Reviews

On-Site Customer Reviews

Now, I want to check customer reviews about SunDrugstore. These testimonials should serve as a trusted evidence that people used the services of this store and were satisfied. The company has mentioned that they take care of what their customers think about them. I decided to check this statement through user testimonials.

Unfortunately, I found out that testimonials available on the website of the pharmacy were copied from other websites. The fact that SunDrugstore posted copied testimonials on its site speaks about its reputation.

Of course, all of the available reviews are positive. Below you can see a screenshot of the copied reviews:


For obvious reasons, I give SunDrugstore 1 star out of 5 for this unit.

SunDrugstore Reviews on Independent Websites

I decided to search for genuine customer reviews that would throw the light on a real reputation of Sun Drug Store. Customer reviews from independent websites is a very reliable source of information and the best way to learn how this store actually performs.

Regretfully, only testimonials from dissatisfied buyers were accessible for this store. Some of them are presented below:


One buyer was disappointed that he received half of the drug he ordered. One more user was angry because the store charged him twice. Another complaint comes from the client who received fake pills instead of Viagra and lost about $500. Other buyers mentioned that Sun Drug Store.com really sells counterfeit tablets.

One more client said that the pharmacy took his order but did not send the drug and did not respond to his inquiries.

All these testimonials were dated 2011 and I found no fresh reviews. I can’t be sure whether there were customers who were satisfied with Sundrugstore during all these years.

Since most reviews where negative, it was a good proof that people should avoid this website. I was especially concerned about the fact that some clients received fake pills. There were customers who did receive the drugs but they were expired.

SunDrugstore.com Coupon Code

All customers want to get bonuses and coupons. SunDrugstore offers several options to save money and make customers return.


The first offer is a free shipping on all orders exceeding $200. In addition, the pharmacy offers 4 free pills of Viagra on all orders without exception. One more promotion offers 20% discount on ED Pack. Besides, the store offers 10% discount for all next orders.

I haven’t found any coupons for SunDrugstore. From the customer reviews, it seemed that the store used to offer promo codes but they do not seem to have any right now. Free shipping, free pills of Viagra and 10% discounts are all the promotions of this pharmacy. I admit that they are good but they could be better. I give 2 stars for this unit.

Customer Support Service

Contact Information

I was very interested in the location of SunDrugstore. Regretfully, the physical address of the store was not mentioned on the website. All I was able to find were phone numbers of their UK and US customer support which can be used for queries.


But, as you remember, Scam Adviser revealed that this store was located neither in the US nor in the UK. The live support said it was Cyprus, Greece. I can’t trust this information since Cyprus is not even a part of Greece. I think the drugstore has some reasons to hide its actual location. I give them 2 stars for this unit these are too limited ways of reaching the store. SunDrugstore.com provides confusing contact details and I cannot trust them.

Trying to Get a Consultation

You can use customer support when you have any questions about ordering drugs online. Customers can do it by calling a toll-free US phone number +1-877-888-97-61 or UK number +44-2036081340. Or you may ask your question by submitting a contact form and they send an answer to your email address as soon as possible. There is also a Live Chat where you can reach the manager online and get an answer instantly. The pharmacy claim to be accessible 24 hours a day 7 days a week.

I decided to reach the customer support team by using a Live Chat – the speediest way of communication. Fortunately, I was quickly connected to the chat. I asked where this pharmacy was location and the manager answered they are located on Cyprus, Greece, which was a very confusing information. Also, he was not able to answer my second question of who was the manufacturer of generic Viagra available online at this website. You can see the screenshot below:

customer support

It seems that at SunDrugstore.com a robot serves as a customer support and unfortunately you cannot get answers to all questions that you may have. Though I was completely satisfied with the speed of response, the answer was not complete. I give this pharmacy 3 stars out of 5 for this unit.


Sun Drug Store offers low prices, a rich assortment and a couple of beneficial deals. But the number of negative aspects is too big, which does not allow me to trust this site. The website has been operating for about 13 years however it looks like a scam online pharmacy. The website looks good and provides all the necessary information that customers might need buying medications online. However, online verification tolls testified that this store is illegal. I was also disappointed by the fact that this store placed copied customer reviews on its website. I think this proves that this company is a scam. The rating I can give Sun Drug Store is 2.6 stars out of 5. Although this is not the worst rating you may find on our site, I still recommend staying away from this company.